Items will be shipped within 24 hours of receiving payment - unless it is a weekend - in which case I will ship your order first thing Monday morning.
PLEASE NOTE: that I ship to the address that is listed on your Etsy account. If this is not correct, please leave me the correct shipping address in "note to seller" when checking out.
Third party shipping is available for gifts. Please let me know the address you would like the items shipped to in the "note to seller" at check out and any message you would like on a gift card.
Please contact me if you have further questions about shipping.
I accept payment through Paypal, Credit Cards, Debit Cards and Etsy Gift Cards
If you have any questions please do not hesitate to contact me.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 1 hour of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I want you to be happy with your purchase. If it is not exactly what you imagined I am happy to work with you to make it right.
Please contact me first before leaving feedback to discuss the details of the situation and how I can be of service.
Wholesale listings are available for each of my patterns. They are priced in bundles of 10. I also offer a wholesale discount on orders of 50 or more zipper charms. Contact me for more information on pricing.