We will ship your item within 3 business days. We will happily combine shipping charges whenever possible. We ship most items USPS with tracking number. Larger items may be shipped FedEx Ground HOME DELIVERY®.
Linens are shipped in recycled garment/linen plastic bags to protect them from getting soiled and breakables are protected by bubble wrap, tissue paper and/or popcorn.
We love recycling and reusing and we reuse shipping supplies including USPS flat rate boxes whenever possible.
Breakables are insured to protect them against careless handling by the carriers.
****Feel free to contact us for international shipping information****
Orders from US PROTECTORATES are welcome and will NOT incur additional shipping charges when shipping flat rate priority mail. As US territories, the US Post Office's "if it fits, it ships" apply to you too! PLEASE do contact us if a flat rate priority shipping is not disclosed so we can make changes to the listing. FIRST CLASS shipping to Puerto Rico shouldn't be any higher than shipping to the continental USA west coast BUT they may be higher when shipping to Hawaii, Alaska, or Guam for example.
We accept payment through Paypal and Etsy.
***Paypal payments are preferred***
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
All vintage items are sold "as found" and therefore, all sales are final.
We hope that you love our CASA LA HACIENDA linens and apparel; but in the case that you are not satisfied, returns are accepted within 5 days of item receipt. The buyer, however; is responsible for return shipping. A full refund will be given minus original shipping charges. All returns must be in unused condition and in the same condition received.
***Please be considerate and take your time to do all your research and make a decision before you make a purchase. When you ask me to CANCEL a sale, Paypal will not refund the transaction fee of $.30, and in order for the item to be available for sale again, I have to re-list it and incur the listing fee. It is only $.50 but it takes a few days for Etsy to review the cancellation and refund the sold item fees and the item is unavailable to potential serious buyers in the meantime.***
All CASA LA HACIENDA linens are pre-washed
All items come from a smoke-free, pet friendly environment
All designs are Casa La Hacienda's and are either one of a kind or limited edition. Never more than 6 are produced in the same design (excludes basic, plain, or simple) and no 2 will be exactly the same anyways!
Add us to your favorite stores and check back often for more found treasures!