Canada 2.00$ (0.20$ per additional item) US 6.50$ (0.20$ per additional item) Internationnal 10.50$ Your items will be shipped within 2 business days of your payment clearing. I ship with Canada Post, National and international. Packages are well padded and waterproof.
-Upgrades- You have the choice! I can ship through express shipping just let me know before checkout.
I accept payments with Paypal, CREDIT CARD, DEBIT CARD, or Etsy Gift Card.
You can pay your order within a 1 week period.
You will not pay any taxes at the checkout when you finish your payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I am sure that you will be happy with your purchase. If you are not, please contact me within seven days of receipt and you can return your item, for a refund or exchange. Once I receive the item back in its original condition I will exchange or refund the purchase price minus shipping. Package the item in the same manner it was sent and return it with a tracking number to ensure items are not damaged or lost on the return trip. Shipping costs are not refundable.
I am a professional gemmologist so I can help you in finding any type of gemstones. I could give you advice about your purchase in terms of quality or treatments. Any informations you need about gemstones.
Don't hesitate for any questions or custom orders. If you want a specific gemstone wich is not yet in my shop, let me know, I will work to find or cut it for you.