We ship 1-2 business days from the order date using USPS. Your order is insured for the total dollar amount. A confirmation of shipment will be emailed to you.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Items that have a lifetime guarantee on plating will have guarantee posted in the description. Damaged from impact, unreasonable use or obvious abuse is not covered under warranty. Proof of purchase is required.
Jewelry returns are no problem. You have three days to decide if you want to keep the merchandise. If you decide to send items back you may receive a refund minus shipping cost that shall be issued after I have received the merchandise. Jewelry must be in the same condition it was when you received it.
Pens, pencils, razors, and bottle stoppers have a guarantee against mechanical failure. Writing instruments will be repaired or replaced at no charge. Shipping an item back to us is the customers is the responsibility. If we are no longer able to replace your item or it cannot be repaired it may be replaced by a comparable one.
Parts of the writing instrument such as erasers, lead and ink refills exhausted in the course of normal use are excluded from this warranty; also excluded are fountain pen nibs and other parts damaged from impact, unreasonable use or obvious abuse.
Care for Wood Products The wood used in my projects has either been kiln-dried, air-dried or stabilized with a casting resin. This means that the wood is stable and should not crack under normal circumstances. However, wood is a natural material and special care of the finished product must be taken to ensure the longest life possible. SUNLIGHT IS THE #1 ENEMY OF WOOD!!! Store wood pens, or any other wood item, out of direct sunlight, UV radiation will compromise the quality of the finish and prematurely age and oxidize the wood. As with most wood products, wood pens are susceptible to the elements, so limiting exposure to strong sunlight, temperature and moisture extremes will ensure a long life for wood pens. Do not leave pens in the car! Heat extremes, especially in the summer time, will damage wood. Carrying a wood pen in a purse or pants pocket without a case will subject it to scratches and damage from keys, coins, cell phones and other items that will compromise the quality of the finish. Dropping a pen is obviously not recommended. Over time, the natural oils in your hand may wear away the finish, and bring the wood to a natural patina that will vary in appearance depending on the type of wood and the acidity of the oil from the hands of the user. DO NOT use chemical fluids or abrasive substances to clean wood pens. Care for a wood pen as you would any wood product, using a light wax or coat of furniture finish and buffing to restore the finish. The frequency with which this is required will vary depending on the type of wood, the amount of use, and the conditions with which the pen is stored. If you take care of a wood pen, it will give many years of writing pleasure.
Deer Antler pens are very popular. Deer Antler will at times have surface cracks found throughout it due to age and drying. Antler that has been shed by a deer can lay on the ground for weeks, months, or years before it is found. A lot of the Antler we get are not that old. If there are cracks they are so tiny they are not noticeable. When we do find surface cracks that are light, superficial cracks, we just fill them with CA or an inlay material. This will stop further cracking. I say this because we have never had complaints on this issue in the many years we have used Deer Antler in our craft. One thing to remember when buying anything made from Antler is that it came from an animal. Injuries, fighting, parasite, & burst blood vessel cause damage to Deer Antlers. If the Antler is too far gone we do not use it.
Rhodium-Platinum Series Possibly nature's most brilliant and durable precious metal, Rhodium is used by the world's premier pen manufacturers to plate their very finest pens. A member of the Platinum precious metals family, Rhodium sells for as much as $1,500.00 per troy ounce and is unmatched in brilliance and durability. I guarantee the Rhodium plating on my pens to last a lifetime or your money back.
Titanium-Gold & Black Titanium plating is very popular as it offers superior wear resistance yet is less expensive than other precious metal platings. Available in gold and black, I guarantee Titanium plating to last a lifetime or your money back.
Chrome Chrome is an extremely long wearing plating capable of resisting everyday wear and tear. Highly recommended, chrome gives you a shiny, rich look at an economy price.
Black Chrome Black Chrome offers a unique alternative to traditional platings that works extremely well with lighter color woods. The soft sheen and depth of color make Black Chrome a favorite. It is a durable hard finish but it can scratch.
Gunmetal Gunmetal is an alloy finish of 90 percent copper and 10 percent tin. Gunmetal also refers to a blue-black finish caused by electroplating a coat of iron on an item and coloring it in a chemical solution. It’s rust resistant. It varies in color from a dark gray to a silvery black. It is a hard finish but can scratch.
Copper Copper offers a unique beauty and warmth that begs to be held. Because copper is soft by nature, these pens feature a durable epoxy layer on top of the copper plating to increase wear resistance.
Gold Plating The difference between upgrade gold (also known as tree gold or rack gold) plating and normal gold plating. Rack gold plating is a more expensive plating because each individual item being plated is soldered onto a rack or rod. As opposed to the tumbled plating method (where all the pieces are tumbled in a metal basket or cage) the rack gold plating method is a technique that ensures an even coat of the plating over the item. This ensures that no section of the item has a thinner layer of gold that is otherwise specified. The rod is then lowered into a solution and an electric current then is passed through the rod to attract plating. The rod is then washed and plated with an epoxy coating. It is then washed again and passed through an industrial drier to harden the plate.
Gold plating is commonly used for quality writing instruments due to its beauty and desirability. As with any gold plate, it does need to be protected from abrasion. Gold plating can be made more durable depending on the method used to plate, additives to the gold, and techniques employed. Following is an explanation of the types of gold plating used with my writing instruments:
24kt. GOLD: This is a heavy gold plating that has an epoxy coating applied after the plating process to enhance its durability. Description included with the pens with this type of plating will indicate "24kt. Gold Plating".
24kt. UPGRADE GOLD: Upgrade indicates that small amounts of cobalt or palladium are added to the plating chemicals to enhance the durability of the gold plating.
TITANIUM GOLD: This plating method produces an extremely durable plating. The process is called PVD (particle vapor deposition). Titanium nitride, matched to the color of gold, is molecularly bonded to the part and then 24kt. gold is applied. The parts are then again re-plated. The final result is that the parts will virtually never show wear.