Shipping is done by U.S. mail first class, within 1 business day of order placement.
I accept all methods of payment that Etsy allows.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 5 days of delivery
Ship items back within: 7 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
All items are thoroughly inspected before shipping to assure highest quality. Merchandise damaged in shipping may be returned for full refund or replacement. Returns for other reasons will be allowed, provided merchandise is returned within 7 days of receipt in the same condition as received. Refunds less shipping charges will be made within 5 days of item's return.
Custom orders are welcome. A custom piece would be priced the same as a ready-made of the same style. Add about a week to delivery time. Get the colors you love! I have a huge stash of yarn!