Items are shipped within 3 business days after payment has been made and cleared.
By default all items are shipped via the First Class International Postal service, with tracking.
I enjoy being in personal contact with my clients, so feel free to contact me for any questions. I accept payments by PAYPAL , (but you don't have to have a Pay Pal account, you could just use your credit card on the Paypal log-in page. You can pay in any currency, Paypal automatically converts it for you.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 5 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If for any reason you are not satisfied you may receive a full refund minus the cost of shipping. Please contact me for return instructions before attempting a return. All merchandise must be returned unused, and in it's original packaging.This is because of previous experiance in the past. That Ive come to have to do this. I will work with all my customers. You have 4 days of the delivery confirmation of the item to return. Return shipping is the responsibility of the buyer.
Thank YouI hope you will be completely satisfied with your jewelry, antiques & woodwork craftsmanship.
I will be very pleased to do custom orders. Addition policies will be discussed at time of order. Ex. Additional custom cost, time of completion etc.