ITEM SPECIFICS: To keep prices low and limit the time it takes to list each posting, we have taken pictures of the item on a scale for weight and/or next to a ruler for dimensions. If the listing is for a lot (multiple) of items, we typically show the ruler/coin next to the the largest piece in the lot to give you a general scale of the entire lot as a whole. Seeing a visual picture usually works for most people! However, if you have questions or require more pictures or information, please ask them before purchasing. Pictures have been taken to show color and size to the best of our ability.
In our store, the item you see pictured is always the item you will get!
Rocks may have color differences, small fractures, cracks, scratches and dings which we may not have noticed or considered a big deal. We have tried to show everything well in our pictures. We will always mention significant flaws or damage. It is your responsibility to ask if you need more info than we provide!
SHIPPING: Shipping will be USPS Standard/1st Priority (sometimes flat rate for heavy or weird shaped items) with insurance and delivery confirmation. I do combine shipping among multiple purchases to save you as much as possible, and will keep a box open if you message me and we work something out. Shipping and Handling starts at $5.95 and is on average $2-3 extra per item. We keep shipping as low as possible. If you require additional insurance, you must ask for it to be added.
PLEASE make sure you enter your address correctly! Returned packages will be subject to duplicate shipping fees at the buyer's expense.
We now ship to Canada! Shipping starts at $20.00. There is no real tracking option, so you place orders at your own risk. No other International shipping options are available at this time unless you message me and we work out an arrangement. Price will go up accordingly.
All sales final, item(s) sold as is! No returns/exchanges. Please ask any questions you may have before you buy! More pictures are always available upon request.
This information is up to date. It may conflict with some of our early Etsy listings, but we are working to update the old listings
Shipping will be USPS 1st Class or Priority (sometimes flat rate for heavy or weird shaped items) with insurance and delivery confirmation. USA and Canada shipping only. We will ship to other countries; please message for all other international orders. I do combine shipping among multiple purchases to save you as much as possible, and will keep a box open if you message me and we work something out. Shipping and Handling starts at $6.95 and is on average $1-3 extra per item depending on weight and insurance/value. We keep shipping as low as possible. If you require additional insurance, you must ask for it to be added. Medium Flat Rate boxes are now $16.00, which is the USPS price.
All packages will be shipped to the address provided on the invoice. If the buyer provides the wrong address and the package is returned, the buyer is responsible for any new shipping and handling charges. A minimum of $5.00 will be required to re-ship any returned packages. The buyer must pay for shipping through Etsy before the item will be re-shipped. The returned item will be held for 90 days or until the return shipping Etsy listing expires. After that period of time, unclaimed items will be forfeit by the buyer and become the property of Exclusive Inspirations. There is no refund for returned packages.
We accept PayPal and credit cards through Etsy Direct Checkout. If you do not have an account with PayPal, you can pay for your purchase via credit card through the PayPal web site. Payment must be received within 24 hours or sale will be cancelled. There are NO EXCEPTIONS to this. Please don't click buy if you're not ready to pay, you're only hurting us and your Etsy reputation!
Returns & exchanges
I don't accept returns, exchanges, or cancellations
But please contact me if you have any problems with your order.
Additional return information
Because we are so busy outside of our internet stores with our 100+ events a year, all sales are final.
We honestly don't have the time to worry about having to ship things back and forth or issuing refunds, so we do not take returns/exchanges of any kind. Please ask whatever questions you may have before you buy! We are more than willing to answer any questions you have, take more pictures, and even post a video on the higher ticket items to clear up anything else you may need to know before you purchase. Thanks for your understanding!
FOR DAMAGED/BROKEN ITEMS:
First and foremost, we stand by our work. If a stone comes out of a ring, or you have an issue with a wire-wrapped piece, we will do whatever needed to fix the problem! However, we will not give credit for stones that are broken or lost. We may use stones with inclusions, but never do we work with stones that are broken or seriously fractured. If you are personally worried about breaking something with an inclusion, do not buy it. We want you to be happy with your purchase, not scared of it!
We no longer give any discounts or exchange credit for broken or damaged rings, pendants, or other items.
_________________________________________ MATERIALS: We use natural gemstones (unless otherwise stated) along with precious metals. We use sterling silver (.925) and 14/20 gold filled wire (unless otherwise stated). Our silver square wire is .975 silver mixed with argentium to slow the tarnishing process. _________________________________________
JEWELRY CARE INSTRUCTIONS:
To help protect your jewelry, we suggest storing it in a plastic bag when you are not using it and keep it in a cool, dry location. Avoid things like hairspray, suntan lotion, and other agents that may cause discoloration and/or damage to the metal as well as the stones that are used. Use a polishing cloth or silver cleaner that is safe to use with pearls as a general rule for cleaning jewelry with natural stones.
The following are for specific items, but general care instructions are pretty straightforward. Ask if you have questions!
ALL JEWELRY: Always remember: You can chip, scratch and crack a diamond, which is a 10 on the hardness scale. That being said, you can definitely chip, scratch and crack all other stones if you aren't careful, so be aware when you're wearing them! Avoid submerging your jewelry and stones in liquids to ensure no moisture gets into any micro-cracks or inclusions within the stone. Avoid lotions or over exposure to sunlight and extreme temperatures.
METEORITES: Meteorites are metal. Usually iron or nickle, when exposed to moisture, they can and will rust if you get them wet on a regular basis. We typically used rhodium-plated meteorites for our jewelry to give them an extra layer of protection against the elements, but you still must be aware while wearing them, especially in rings where moisture can get trapped against the metal. Never saturate or submerge a meteorite in liquid. They will last a lifetime if you treat them right! :)
AMBER: Amber is fossilized tree sap/resin. Chemicals such as suntan lotions and hairsprays will degrade, damage, or discolor the amber. Avoid direct sunlight, store in a cool dry place.
OPALS: Opals are mostly water. Don't leave them in the sun and keep them away from hairspray and other chemicals. _________________________________________
Above all, use common sense. We are not responsible for damage due to negligence. We want you to love the pieces, but wearing anything 24/7 is asking for trouble. Take them off before you go to bed or take a shower. Do the basics and you be able to enjoy your piece for years to come.
Never hesitate to ask if you have questions about the things you've purchased from us! We are here to help and stand by our work! :) Feel free to use the "Contact Us" link above to send a question if you have one!
Thanks for your support!
All items are shipped in a protective brown box with a lid with the item(s) bagged inside. Earrings are typically on cards, as well.