I will ship via USPS within 1-3 business days on premade items.
Payments expected when order is placed.
Returns & exchanges
Refunds only if item is not as described. All glass items will be packed to ensure they do not break. If for some reason your piece arrives broken I will give you a choice of repair, replacement or refund.
If your glass pendant is damaged, causing the loop breaks off, I will repair it for a nominal fee. It is rare for the loop to break off. However, it has happened when I had the pendants in a box with other pendants and there was no packing material for protection. Not all items are repairable - please send me an email with photo of the damage. You pay for shipping to me, unless the piece arrived damaged. If you have questions, you may email me at JewelryByJP@Gmail.com