Instant Downloads on tutorials will be available as soon as payment is received. As soon as payment is confirmed you can find them in your etsy account, click on purchases and reviews and click on the right by download files. Beading kits will be shipped within 1-2 business day once payment is confirmed.
Payments must be made in advance. You can pay through Direct check out Once the amount is received you can download your patterns in your Etsy account
Returns & exchanges
I gladly accept returns
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Any shippingscost paid for returning a beading kit must be paid by the buyer,I only accept packages in their origine state as you received it,used materials will not be refunded ! I will refund as soon i received the item. There will be NO refund on patterns/tutorials ( such as pdf files and instant dowloads) once send !
Please note: it can take between 4-6 weeks for your order to arrive overseas and 15-28 days within the EU, because sometimes a package can slow down through customs, but most of the time it will be quicker Any customs fee must be paid by the buyer!!
Please don't: spread my patterns by putting them online, in pinterest,Facebook, share them with others or give workshops with it However, you can sell your finished pieces as long it is not mass produce.
For any questions please feel free to contact me .