Your order will be shipped in 1-3 business day by Post Air Mail after your payment is cleared. The price is for one yard or one piece. If you want a special length, please feel free to contact us. Please read the Shipping and Policies of our store in case there are any disputes in the future.
**Please remember that we cannot guarantee exact colors which depend on lighting and on your monitor, which should not be a reason for non-positive feedback, but we made every effort to give true to life photos.**
Your order will be delivered in 1-3 business day by China post air mail after your payment is cleared. If you want other mail services, please contact me and the mail charge should be covered by your side. We suggest you leave your phone number in your address for post contact. If you purchase multiple items, we will adjust the delivery fee which is based on the order's actual weight. If you would like to get a quote for shipping multiple items or need more of this fabric, please convo us.
For any further information or wholesale orders convo us any time. Please allow us to reply you within 24hrs (Monday-Friday). We will do my best to answer you quickly and accurately. If you do not receive our reply, please kindly re-sent your email and we will reply to you as soon as possible. Thanks.
Tip 1 - The mulberry silk will shrink slightly after washing, so you should wash and dry it in the shade before using. Tip 2 - Using neutral detergent instead of ordinary soap, do not vigorously rub or use hair brush, rinse clean to avoid spots or scars. Tip 3 - Avoid to contact rough surface. Folded storage instead of hanging, as the fabric will be out of shape affected by the force of gravity. Tip 4 - Avoid to spray perfume directly to the silk fabric. Tip 5 - Avoid strong sunshine. Tip 6 - Iron silk when it's 80% dry. Place a cloth underneath, and avoid high temperature that discolors the fabric.
***All orders will be processed next business day and shipped from China via air post parcel with tracking number. Usually, it'll take about 2-4 weeks to arrive in most areas expect especial situation. There may be a delay because of Custom Inspection and you may be charged of the duty which is not my responsibility.
****Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to buy.
****All orders will be shipped to Etsy address only.You can change shipping address after purchase if your order has not been shipped already. Please, convo us with the correct address as soon as possible.
****If you need faster shipping please contact me before checking out.
****It is recommended to leave a phone number for post office contact. Please contact me if your order not arrived in 2 months.
Payment is accepted through PayPal
If you don't have Paypal account and would like to pay with your Credit Card, check this step-by-step tutorial on Etsy checkout: http://www.etsy.com/help/article/361
Returns & exchanges
Returns are NOT accepted for cut fabrics, EXCEPT for a bad quality, or wrong items which will be fully refund.
Package is considered as lost if it doesn't come within 2 months from posting date and tracking info approves that. We will fill in the claim about the lost on our own. While the claim is being proceed, we would resend the same items to you or refund the full amount of order - you choose the best option for you.
We will have a 10% discount if you order more 10 yards. Of course, more big order, more big discount, but limited. Thank you for contact me.