MESSAGE TO INTERNATIONAL CUSTOMERS: YOU MAY BE CHARGED CUSTOMS FEES. PLEASE NOTE EACH COUNTRY HAS DIFFERENT RULES AND REGULATIONS
WHEN I SHIP
I ship in 3-5 business days after I receive your payment. However during the busy holiday season, in November and December, please allow for an extra few days.
You will receive an email from me, thanking you for your purchase, and stating what day your package will ship. You will also receive an email from Etsy, providing a tracking number if you are in the USA
HOW I SHIP
In the U.S.
I ship first class up to 16 ounces in weight. For items over that weight I ship priority. Most listings provide an option to select priority shipping.
I ship first class international for out of country purchases.
All customs charges are the responsibility of the customer. I have no knowledge of customs charges in other countries, sorry.
I accept payment via Paypal or credit cards
Returns & exchanges
I want you to love your purchase. If you don't, you have 30 days to return it, unused, for a refund with the exception of custom orders. Custom ordered bags meet the specific requirements requested by the customer. Therefore all custom ordered sales are final, no returns or exchanges can be accepted
Money refunded by the same payment process you used to make the purchase. Please contact me prior to returning the item. EU customers have 14 days to contact me about a return, after receipt of their purchase.
Sorry no refunds on shipping costs.
I welcome Custom orders Wholesale orders Questions Convos good jokes bad jokes Stray animals
I'm sorry, but I don't have an embroidery machine that will allow me to add any names, or other images, to my bags.