8x feature beads in transparent and opaque Dark Lapis, Red, Orange and White. approx 18mm dia x 14.5mm and 9x spacers in opaque Blue, Red and light orange approx 11mm dia x 9mm. Each bead takes around 15-20 minutes by layering wraps and dots then carefully raking them to form flower petals at the poles of the beads.
All beads have been made with love by me in my little studio in Brisbane and go directly from the flame to a digital kiln. They are annealed for strength and durability, cleaned and Inspected.
Parcels are sent via Australia post which usually takes between 7-15 BUSINESS days to most of destinations.
SPECIAL NOTE TO INTERNATIONAL BUYERS: As stated in my shop policies, the Australian government requires a customs "declaration of value" form on all parcels leaving our country. Your country may levy a tax on any imported goods. Etsy sellers are not responsible for any GST, VAT or other duties you might incur when you import goods into your country. Please check with your Customs Office and/or Postal Service if you are concerned about possible tariffs.
You can calculate your amount here: www.dutycalculator.com/new-import-duty-and-tax-calculation
I cannot declare as "gift" any items you purchase. Thank you for understanding and please feel free to contact me if you have any questions.
If you need something sooner, please contact me to see if I can make arrangements, and I will be happy to accommodate you! If a parcel is not collected and it is returned to me, I will charge the necessarily shipping cost to redeliver it.
SHIPPING DELAYS sometimes happen at customs and mail sorting facilities. It is extremely rare for shipments to never arrive, but sometimes additional time is required for delivery. On rare occasions shipments may take even up to two months to arrive. Please know that I have no control over shipping as this is handled by your country's postal service, however I am committed to best business practice and customer service to assure my buyers will never suffer a loss; please see my refund policies for cases of nondelivery
If you are unhappy with your purchase please contact me. If breakage occurs due to normal wear (highly unlikely) I can either refund purchase price or replace the item with a similarly priced item.
If you chose Paypal you can use your credit card without having a Paypal account. When checking out you should select Paypal and select the option "I don't have a Paypal account".
All payments must be made within 3 days of purchase. Any order not paid within 3 days will have to be cancelled.
Returns & exchanges
If you are not satisfied with your purchase for any reason please contact me and I will do my best to solve the problem. Your feedback is much appreciated as it helps me improve my service.
If for any reason you are not 100% satisfied with your purchase, please contact me within 3 days of receiving your order. Shipping on any returned items would be your responsibility. Once I receive your return I will issue a full refund through PayPal.
I will refund or replace items damaged during shipping, but I ask for a photo of the damage.
The buyer is responsible for informing themselves of their country's regulations and assume the cost of any import taxes that may arise. In general my buyers do not report back any problems with customs or high import fees.
Please email me before leaving any negative or Neutral feedback. Give me the opportunity to resolve any problem. I understand the concerns and frustrations you might have and will try my best to resolve the issue.