If shipping is required, all items will be shipped with Etsy's mail service for a flat fee and with insurance.
All items are shipped 1st Class USPS mail. You have the ability to upgrade shipping by selecting it in from our Etsy store. We generally ship very quickly, often multiple times throughout the day. Orders may be combined and excess shipping refunded providing that the previous order was not processed. Please do not ask us to combine shipping once the shipping label is printed, as the amount of postage varies based on the weight of the item and the insurance charged. All packages are mailed to the address provided in Etsy; therefore, if the address is correct, you will be responsible for postage for returned shipping.
Pick-up may be arranged in the Pittsburgh Area for orders over $75.
Payment must be made prior to shipping by Paypal or Credit Card. Residents Pennsylvania to pay 6% Sales tax which will be added at checkout.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 1 hour of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Exchange / Return Policy: If for some reason you are not satisfied with your purchase or if you made a mistake and ordered the wrong size, please notify us within 3 days of receipt. We will gladly return the item. Return shipping to be paid by buyer. You will be notified when your item is received and your payment will be refunded. Merchandise credit is also available.
Unfortunately, sometimes we will make a mistake. If an error is made by us, please email us within 24 hours of receipt of your order. We will send you the correct item once we receive the incorrect item back and will refund the cost of shipping the item back 1st class mail. The correct item will be sent free of charge.
If by some chance you do not receive something in your order please send us of picture of all the items received in your order as well as all the packaging materials such as baggies. This should be dome immediately upon receipt.
There may be a slight variation in the product. The photos are taken very close up and are magnified to show detail. Important notes for the handling of your fashion jewelry and settings.
All fashion jewelry needs special treatment, so please handle with care. Even though the jewelry is of an excellent quality you should always be aware that it is fashion jewelry and it is recommended that you avoid contact with water, shampoo, hairspray and/or perfume. Please avoid wearing it during sporting activities. The jewelry should never be put in jewelry cleanings fluids as the finish may dull or discolor.