I ship purchased items within two (2) business days of payments clearing PayPal or Bank. I do not ship on weekends or holidays because there can be delays in shipping and delivery.
I accept PayPal approved by Etsy. Please contact me prior to the cancellation of a purchase so the transaction does not cause a problem for the seller or the buyer.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
Hello and welcome to my shop, I do accept returns on most items. The items I sell are usually vintage, used or extremely old (like minerals, fossils, rocks and various Geological items) The photos I take are of the very item(s) I am selling, and usually they are (one-of-a-kind) items, so there are no replacements for them should an item become broken or unusable. "The return of an item that is extremely heavy may need to be discussed with me, in regards to shipping costs." I believe in service after the sale, and I also know that things happen and sometimes (no one is at fault) so returns and refunds are necessary. Please contact me if an item arrives broken or damaged and I will refund the money spent in my shop when I receive the returned item. I appreciate your business.
All my mineral, rock & stone items are photographed in either sun light or indoor lighting, both wet and dry. I do not alter the photographs in anyway, some photos are taken close-up and some from a distance, so they may appear different in size than what you may be expecting; I put the size of each item in the listing so the buyer can get an idea of the size of that item. Please read the measurements in the listing so there is no confusion if you purchase an item. All the mineral, rock & stone items I sell are ancient in age, so please consider that when purchasing them.