Items are shipped 1 to 3 days after payment by Royal Mail first class signed for. If there are any hold ups in shipping dates for unforeseen reasons buyers will be notified.
If you live outside of the UK please contact me for shippings fees to individual countries. Additional cost of shipping above that stated on the listing will be invoiced via paypal.
I currently accept payments by Paypal only.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
if a purchase is very different or damaged from what is in the listing photos and description returns will be accepted if sent within 3 days of delivery. Items must be returned packaged the same way that they were shipped to the buyer and must not show wear or clear signs of damage incurred after originally shipped.
Purchases can not be returned for incorrect fit. Sizes are stated as accurately as possible so please measure your head circumference before buying and read descriptions carefully before committing to buy.
Custom orders are very welcome please contact with ideas or questions.
Please allow a two week turn around for custom orders. Pricing for custom orders varies depending on design, materials used and intensity of work.
Fox Hart Millinery products are made by a partially sighted designer/maker. While intrinsic quality checks are carried out before shipping, small discrepancies should kindly be made to the odd thread end and the like on the underside of garments. . All designs are constructed in a way that limits the majority of stitches showing on the outside of hats and fascinators.