Excessive shipping overages will be refunded when additional yardage/ items are ordered. Bundles and Bulky items may vary from the shipping rates stated above. We are happy to set up a Custom Listing for you with a more accurate amount of shipping. Utah Residents pay Sales tax of 6.75%- Paypal will add this charge on for you at cart checkout. We will strive to get all shipments sent out on the next business day. We will ship to your Etsy address unless otherwise notified. Lets chat if you need anything faster and we can go over additional shipping options.
***Shipping for International customers*** A delivery confirmation is not available when shipping First Class. International customers assume ALL responsibility for their package. We are not responsible for any fees incurred through customs and will mark "merchandise" and the actual amount paid for your merchandise on all customs forms. Let us know if you have any questions. Thanks so much!
We accept Paypal (Visa, MasterCard, American Express) as forms of payment.
All items ordered will be shipped after payment is authorized. Items generally ship within the next business day. Things do come up on our end (usually the kids are the culprit😉) which may cause us to ship a little later then normal, don't fret though we will get it on its way as soon as possible!
We generally try to keep our product prices low and will cover our shipping costs as we cannot afford to lower those too. We know how hard it is to afford fabric sometimes so we strive to keep the fabric low and give you lots of options in differing price ranges. Shipping is an ongoing dragon to fight. We appreciate your understanding in our decision to keep the actual costs to ship applicable. You guys are the best, we appreciate you so much!!
Custom listing please pick up your order within 48 hours, your listing with be deleted and put back in the shop. If you need additional time please let us know, we will do our best to work with you. If Custom Listing has been requested to be longer then 2 weeks (even if in contact with Simply Love Fabrics to delay payment) there will be a 10% Holding charge applied that will be non refundable if order is cancelled. We unfortunately cannot sit on Custom Listings for long periods of time. Please pay in a timely manner so as to not incur the extra charge. Thank you so much!
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 14 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We hope you love your order and that it is exactly as you had hoped. However, if you are not completely satisfied with you order, please contact us within 3 business days. We will happily accept your return for any defects in manufacturing and or workmanship 30 days from the date of purchase. We will refund less the shipping costs. We Will refund you once the items are returned to Simply Love Fabrics. Please contacts us prior to return of items for approval, if we do not hear from you prior to return we reserve the right to refuse refund. All returned items must be uncut, without a smell or pet hair in other words the way we sent it to you.
We will be "closed" every Sunday to honor the Sabbath day. This is a very important to us. It helps us to not do anything but focus on the Savior, our family and other spiritual things on Sunday. If we have sales going on, or you have a full cart, please be aware that we will be closed Sundays and make accommodations accordingly. Sales scheduled to continue after Sundays will resume as we open back up Monday. We will be happy to cut orders, answer questions, or package orders all other days of the week! If you would like to learn more about what we believe, you can visit www.mormon.org.
There will be times when we are off in our inventory or due to manufactures error, we do not have available what was listed. If this happens we will notify you and give you some options as to what we might be able to do to continue the order. We appreciate your kindness and understanding.
If there ever is a time when you have not been completely satisfied with our shop please contact us first before you decide to leave us negative feed back. This really affects our shop and we are more then happy to help come to a resolution that you are happy with. We are willing to help rectify the situation and we always want to know how to do better and be better. We really appreciate your help in this matter.
If purchasing more than one yard of the same fabric we will cut the fabric in one continuous piece unless requested differently, or other wise stated with in the listing.
Please purchase a custom listing with in 48 hours of being created. If you need additional time please let us know. See payments section of our policies for more information.
Once a package has left our shop and is being tracked or not we are no longer held responsible for anything that may happen to the package in route. If there is a package that goes astray we will be happy to help you look into it's whereabouts, sometimes the best thing is too look into it on both ends and then wait. Things through the mail will sometimes show up weeks later. Unfortunately, we are not in a position that we can resend you more fabric or refund your purchase. If you have any concerns with this possibly happening we can look into getting insurance on your package at the time of purchase. We hope you understand our situation on this matter and assure you we try to do everything on our end to ensure that this will not happen. We are all human and errors do happen. Thanks so much for your understanding and we look forward to serving you.