Please allow 1-3mm error due to manual measurement
I love it! I will definitely shop here again. Thank you.
Apr 19, 2018 by Linarain
Mar 23, 2018 by Adri B.
Recomiendo esta tienda y sus productos!! Envió rápido y atención a cualquier pregunta. Excelentes productos!!!
I recommend this store and its products! He sent fast and attention to any question. Excellent products!!!
All Domestic orders will be shipped USPS First Class mail.
Items will be shipped using USPS First Class or Priority Shipping. (Charges apply) International order has no tracking numbers.
I have no control over what happens to your package once it leaves my hands. I am not responsible for loss or damage during transit for domestic or international shipments. If you wish to purchase insurance convo me so I can set up a special listing for you. Insurance is only available for US shipments.
I will ship all International orders ship USPS First Class mail. Please note that this service may take an unspecified time to arrive and does not include tracking. The buyer is responsible for any customs fees, duties due upon delivery, and shipments lost in the mail. Unfortunately insurance is cost prohibited on International shipping, so I am unable to issue refunds on lost shipments.
If you wish to have your international package tracked, please contact me to arrange a quote for Priority or Express Mail shipping. Cost varies based on destination, but here are some estimates:
Priority Mail International (6-10 days): $32.00 - $44.00 Express Mail International (5 days): $34.00 - $46.00
Please note that International buyers are responsible for any and all duties and customs charges that may be incurred.
Please note that shipping is not only the postage, it includes the cost of packing materials, the value of the labor for packaging an item, gas to go to the post office etc.
We accept payments through PayPal and Etsy Direct Check Out.
Packages will NOT be sent until a payment has been received and has been confirmed as being cleared by Pay Pal. Customers are obliged to pay immediately upon placing an order. If payment has not been received within 24 hours, the transaction will be cancelled.
For custom orders, we will start making them after payment is received.
Please take note that if an E Check is used via Pay Pal there can be a lengthy processing time before funds are confirmed and cleared. If an E Check is used as payment for a custom order, we cannot begin to make your order until the funds have been cleared and confirmed.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the “Pay Now” button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
If you are having any issues with PayPal or Etsy Direct Check-Out, please do not hesitate to contact me and I will assist you in anyway that I can.
Once the item is placed in the mail it becomes the responsibility of USPS
I will not ship anything until payment has been received - no exceptions. Coupons and Direct checkout are not accepted for custom orders. Coupons are not accepted in already discounted items. Coupons are not accepted in PDF files.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 24 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
I’m sorry but at this time cannot accept refunds or exchanges, please purchase seriously! PDF files are non refundable items. Factory sealed kits are sold "as is" . I have no control over these packages. I have no control over what happens to your package once it leaves my hands. I am not responsible for loss or damage during transit for domestic or international shipments. If you wish to purchase insurance contact me so I can set up a special listing for you. Insurance is only available for US shipments.
Custom orders will take extra days for production until shipping. For sweaters, boleros, poncho shawls and other big items, it will take 4-5 weeks. Please specify color choices and other details while ordering. Custom orders cannot be cancelled once a purchase has been made.
ABOUT YOUR PRIVACY
To fulfill your order, you must provide me with certain information (which you authorized Etsy to provide to me), such as your name, email address, postal address, payment information, and the details of the product that you’re ordering. You may also choose to provide me with additional personal information (for a custom order of jewelry, for example), if you contact me directly.
Information about my customers is important to my business. I share your personal information for very limited reasons and in limited circumstances, as follows:
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified.
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. I describe these rights below:
Access. You may have the right to access and receive a copy of the personal information I hold about you by contacting me using the contact information below. Change, restrict, delete. You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request. Object. You can object to (1) my processing of some of your information based on my legitimate interests and (2) receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. Complain. If you reside in the EU and wish to raise a concern about my use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.
For purposes of EU data protection law, I, (Coral Guzman), am the data controller of your personal information as it relates to inquiries made or purchases you make through my Etsy Shop (ToppyToppyKnits). If you have any questions or concerns, you may contact me at (Toppytoppyknits@gmail.com).