This pattern is a Digital Item - as soon as your payment has been confirmed you will be sent an email letting you know your order is ready to download, and you can download the pattern directly from the etsy website.
Patterns are available by default as JPEG picture files. If you would prefer a PDF file please say so via conversation and I will set up another listing for you.
The pattern key lists both DMC and Anchor thread colours.
Because this is a digital transaction, once the pattern has been downloaded there are no refunds or exchanges.
Patterns are for personal use only. Please do not share or copy this pattern in any format.
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Your files will be available to download once payment is confirmed. Here's how.
I prefer to take payments through Etsy's Direct Checkout or by PayPal, but if you are not able to make a purchase using these methods, please contact me and we can work something out. Payments should be received within 24 hours of purchase. I will contact you with a reminder if payment has not been received within that time period. Items will be re-listed if payment is not received.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 12 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
If you are not completely satisfied with your purchase, please contact me within 7 days of receipt of shipment for a refund or an exchange. Please contact me before returning an item. Returned items should be in new, unworn condition in the original packaging. Refunds will be given once the product is returned. Shipping charges will not be refunded.
Sorry, but custom orders and sale items cannot be refunded.