I ship through the United States Postal Service. Unless it is a custom order, I ship within one/two business days after payment has been received and provide tracking number with an estimated delivery date to you according to the postal receipt.
***CUSTOMS*** Import fees and taxes are the buyer's responsibility. Check your customs regulations prior to purchasing to determine your costs and responsibilities!
Government regulations prohibit marking merchandise below value or marking as gifts.
*******PLEASE MAKE SURE YOUR SHIPPING ADDRESS IS CORRECT********* If an order is returned as "Un-deliverable" by the USPS it will be the buyers responsibility to provide the additional postage as well as correct address to re-ship the order.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
My goal is to provide a great shopping experience for you. If for any reason you are not satisfied with your purchase, please let me know as soon as possible. You can connect with me through conversation tab on Etsy.
• Returns or exchanges are allowed within 4 days of receipt of your purchase. I must be contacted within that 4 day period, and I must receive the item within one week after contact has been made. • The Buyer will be refunded the price of the item minus the original shipping charge. • Buyer will be responsible for all shipping charges. Shipping is non-refundable. • The returned Item must be in an unused, resale-able condition from a non-smoking environment.
NO RETURNS, with following exceptions, due to the custom/made to order nature of my business. Returns accepted if there is a defect in the item or somehow mistakenly misrepresented in the listing. I must be notified within 4 days of receipt of the item of any potential issue. Item must be returned unused from a non-smoking environment.
RESERVE LISTINGS - Always happy to set up RESERVE LISTINGS. Is there a certain amount you're looking for? Just ask me :)
RESERVE LISTINGS are temporary and only available for 12 hours unless other arrangements have been made.
I make sure my buyers are very happy with their experience and purchase. If for any reason you are less than five-star pleased, let me know and I will do whatever I can to remedy this.