All items will be shipped within 7-14 business days of payment being received, unless otherwise noted. Items are shipped to the' Shipping address provided on the order receipt'.
--------------------- USA Orders ---------------- Items weighing less than 13 oz are shipped via USPS First Class Parcel with delivery confirmation tracking number which has a transit time or 2-5 days. Items weighing more than 13 oz are shipping via USPS Parcel post with delivery confirmation tracking number, which has a transit time or 2-9 days. . If you would like your package to be insured, please message me so I can bill you for the insurance cost.
Payment methods accepted is PayPal and Etsy credit card services. Payment must be received within 24 hrs of purchase.
Cancellation Policy: Cancellations are offered if requested on the same day the order is placed. No cancellations can be offered once I have started the work, no exceptions.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 24 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
We are not responsible for lost, stolen or damaged packages. You must contact the post office with any shipping concerns, as we have no control over the shipping process. Please purchase postage insurance if you would like for your package to be replaced, refunded, or re-made in the event that your package is lost or damaged.
If you unhappy with a purchase, I will happily accept returns within 6 days of receipt. When I receive the item back, I will refund the purchase price of the item Please convo with me if you have any questions