I ship all items domestically by USPS First Class Mail Items that ship internationally go by USPS First Class International Mail
I ship to your Etsy address. Please make sure that address is current I am not responsible for packages shipped but never received
I am currently shipping one to three business days from date of purchase.
INTERNATIONAL CUSTOMERS: If customs has any sort of fees or taxes when your item is delivered or you pick up, those charges are your responsibility, my price does not include that if there is one. I currently do not ship to Italy
Payment methods are PayPal or Credit Card. I can cancel orders are along as they are not in production or have been shipped.
INTERNATIONAL CUSTOMERS: If customs has any fees or taxes when your item is delivered or you it pick up, those charges are your responsibility, my price does not include that if there is one.
Returns & exchanges
Please note that ALL items in this store (besides the pendants/keychains) are NOT NEW items. These items are old and may have rips, tears, stains, discolored and/or faded. You will receive the item pictured in the listing so PLEASE take notice of any condition issues. These items are "AS IS" condition.
In the event that you are not satisfied, let me know in 7 - 10 days once item is received and I will accept a return or exchange for a similar item. I will issue a refund (minus shipping) or an exchange once I have received the item back in it's original condition.
Feedback: I appreciate every order and I dedicate time and care in creating each one. If you are pleased with your purchase please do leave POSTIVE feedback/comments. If for some reason you are unhappy with your order, let me know right away, I do my best to make everyone happy! There should NEVER be a reason to leave Negative or Neutral feedback. I want you to LOVE your purchase and want to work with you until you are satisified!
If I am sending a gift you purchased directly to someone for you, you can include a gift message. Just please let me know NOT to include an invoice and instead a gift message.
PHOTO Keychains and Pendants - These items are custom made with an old photo of an unknown subject or from an unknown photographer. Because these are old photographs they maybe faded or have some staining but these features should not be considered flaws but adding to the uniqueness of the photo pendants. Each piece is one of a kind therefore no replacement or duplicates can be made. There may also be some small bubbles with in the keychain that can occur from the resin we use to make the pendants.
Visit our other Etsy store mncreativedesigns.etsy.com