All items are shipped within two working days of receiving payment, and much care is taken to ensure your packages arrive intact.
Pay with your Paypal account or credit card. If you are in New Zealand and want to do a bank transfer, please email me.
Returns & exchanges
If something doesn't arrive, doesn't download properly or is damaged when you get it please contact me. I want your shopping experience with LoveFromNewZealand to be a pleasant one and will try to resolve any issues. Please don't return unwanted or damaged goods. I will not refund postage and cannot take responsibility for the postie dropping your package in a puddle. (I do wrap to waterproof). If you have a problem contact me and I will try to resolve it to the best of my ability. As a general rule i do not refund instant download purchases. Please choose carefully when making your purchases. Unless otherwise stated all patterns are written in English only.
You have permission to sell any of the handmade items that you make from patterns purchased in my shop. You do not have permission to resell any patterns you purchase from LoveFromNewZealand.