I send everything via the Post Office. However, when you check out, there is an option for FedEx at an additional cost of USD 35. Please note that all duties and taxes are the responsibility of the buyer.
Items take 10-14 days to reach you.
PLEASE NOTE THESE ARE ESTIMATED DELIVERY TIME, THERE MAY BE UNEXPECTED DELAYS SO YOU MUST PURCHASE IN CONSIDERATION OF THIS MATTER. WE ARE NOT GUARANTEEING DELIVERY DATES AS WE ARE A DIFFERENT ENTITY THAN THE POST OFFICE.
Payment is due immediately upon checkout via Paypal.
If you are new to Etsy or to Paypal, check out these helpful links.
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I really want you to be happy with the jewellery you have purchased. If however, you are unhappy, you are welcome to send back within 7 days of receipt.
-Please email me within 3 days if you are not happy with your jewelry. You are welcomed to return or exchange the unworn jewelry in its original condition for a full refund minus the shipping charges. If we don't receive the package for any reason, you will not be refunded.
- Please note we do not refund shipping charges / Customs charges.
Please handle with care, wear them often, and store them away properly in a small plastic bag to prevent the precious metals from tarnishing. Also keep your jewellery away from water/soaps/chemicals.
Caring for sterling silver jewelry: Sterling silver is a precious metal and will naturally tarnish when it is exposed to oxygen. To keep its shine, keep it in an air tight plastic zippy bag when you are not wearing it. Or, if it is already tarnishing, simply use a polishing cloth.
Caring for vermeil gold and gold plated jewelry: Our vermeil gold has a base layer of sterling silver with a 18KT gold plating. It is suitable for everyday wear, but like with many fine jewelry, please keep it away from soaps and chemicals to prevent the gold plating from fading.
Caring for gemstones: Keep your semi-precious gemstone jewelry separate from diamond jewelry. Diamonds are the hardest stones and if they come into contact with softer stones, they may cause scratches and marks.