Tracking is INCLUDED on all orders! Please note orders are shipped from Hong Kong and ALL orders have tracking included with Hong Kong Post! It is also best to leave the need by date of your order in the 'notes to seller' so I can make sure there is enough time to send an order. Shipping to the USA can take up to 10 business days to arrive, this is NOT including the time to make your order, so I would recommend ordering at least 15 business days ahead of your event date.
- International Buyers – Please Note: a) Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. b) Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying.
We accepts PayPal, credit cards and other various payment methods.. :)
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
In the unlikely event that your product is faulty in anyway, returns and refunds are accepted. Please contact us through email before returning defective item. Buyers are responsible for the returning shipping costs under any circumstances. We will refund or send a replacement item to you within 2 working days after the items received on our side.
Wholesales welcome. Please contact us and we can change the quantity to whatever you want. Sure, discount is offed for large orders!