PLEASE NOTE: The shipping cost are based on an item traveling from Knoxville TN to the West Coast. If you live closer to the shipping point, I will gladly refund the difference between the West Coast cost and your actual destination less a small handling fee.
Items are shipped USPS or FedEx within 1-3 business days after receipt of payment. The order will be sent to the address specified on your payment account. No international shipments. I try to make Shipping and Handling costs as reasonable as possible. The fee charged reflects not only shipping but also a small handling cost as well...boxes, paper, labels , whatever is used in the shipping process. A tracking number will be provided when issued by the carrier.
Payments can be made thru Paypal....you may use your PayPal account or any recognized credit card. Payment must be made at time of order. I have added direct check for your convenience. I also accept Etsy Gift cards. After payment is received the order is shipped, there is no cancellation.
Returns & exchanges
I gladly accept returns
Contact me within: 3 days of delivery
Ship items back within: 7 days of delivery
I don't accept exchanges or cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If a problem arises with any order please contact me first. I am sure we can arrive at a reasonable resolution. Remember to save all packaging , etc. This is required in order to return the item should it become necessary. Any item that shows any wear or signs of use will not be returnable. Any return that is agreed upon must be completed within 7 business days of receipt.
Please remember if you have chosen to purchase a handmade item, that there will be variations . No 2 handmade items are exactly the same. The condition of Vintage items is always explained to the best of my ability . Please pay careful attention to the listing and the pictures I provide.