This PDF counted cross stitch pattern available for instant download, no physical product will be mailed. Due to the nature of instant downloadable products, refunds will not be given after purchase.
MORE INFO in second picture : - Number of counts width and high. - Work measures in 14Aida* (inches). - Color chart DMC.
*14Aida means that there are 14 counts per inch.
All my PDF patterns include: - Chart with symbols and DMC colors. - DMC Thread list. (Available in DELICA & TOHO beads, convo me!!).
***Convo me if you need: - Chart in a broken up into pages (which makes the symbols easier to read). - Chart color list on DELICA, DELICA MATT, TOHO, PERLER BEADS, DFT or COSMO references.
Note that this cross stitch pattern is for personal use only: - Do NOT share, sell, copy or distribute anything from it. That includes: the design, charts (PDF file) including all text and photos. - You are welcome to sell items you made from LeRayonDeSoleil patterns or tutorials you have purchased, as long it is not for mass production.
Copyright® Notice: This listing is strictly for the time spent in creating this item. All copyrights and trademarks of the trademarked ideas being used belong to their respective owners and are not being sold, they are provided to you for free. This item is not a licensed product and I do not claim ownership over the trademarked ideas used.
Are you looking for a specific patterns/design that I don't have listed? Just ask me and I may be able to create it.
Your files will be available to download once payment is confirmed. Here's how.
We accept credit cards, Etsy gift cards and PayPal payment too.
1. FOR DIGITAL ITEMS :
- For custom orders I will require a non-refundable deposit (1/2 the amount of the total sale), to cover supplies and my time, with the remainder to be paid upon completion before the item is shipped.
- By placing an order, you confirm having read the shop policies.
Do not hesitate to contact me if you have any questions.
2. FOR GLASS ITEMS :
Our products are made to order just for you. The production process starts once the order is placed and payment has been cleared. Each listing usually takes 1-2 weeks depending on current orders amount. If you need your item sooner, just contact us before ordering.
If for any reason you'd like to cancel your order, please contact us within 24 hours of placing the order. Any cancellation request made later than 24 hours won’t be considered as a eligible request. We can not provide cancellation once an item has been made or shipped.
If you have any doubt or question just convo me :)
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
1. FOR DIGITAL ITEMS :
Instant download PDF items are not refundable. But, if you are unhappy with your order for any reason, please convo me and I will do my best to resolve the problem a.s.a.p.
2. FOR GLASS ITEMS :
If for any reason you are not happy, please contact us within 7 days of receiving the item in order to be eligible to return it. Due to our policy, we’ll refund you the cost of the item that you purchased but only after you return the item to the Lab and we receive it. Return shipping on refunds will be at the expense of the purchaser.
Items should be returned in the original packaging. Please, make a secure packaging so it gets to us in perfect conditions. Please ask for delivery confirmation as we can not be held responsible for loss in transit and also note that refund is not possible if the item arrives damaged.
About LOST PACKAGES
If an item gets lost and doesn't arrive to destination, despite correct mailing address, we will provide credit store equal to the price of the lost item. However, we will need confirmation from the parcel service company that the item was lost.
About DAMAGED ITEMS
If an item is severely damaged when it arrives to destination, please contact us within 24 hours with a photo of the damage incurred to your item. We don't provide full refund for items damaged in transit but we offer replacement free of charge. Please note that any request made later than 24 hours & without a proof won’t be considered as a eligible request. Once you provide a proof that the item is damaged, we’ll offer you a replacement of the product you purchased and supply you a brand new item free of charge as soon as possible. Sorry, we don't provide refund for shipping cost and the buyer is responsible to cover the shipping of the replacement.
About UNCLAIMED PARCELS
Buyers are responsible to track&trace their orders and arrange a redelivery with their local post offices or parcel service if necessary.
Once a package is stated unclaimed despite correct mailing address, the recipient has to contact the post office in order to arrange a redelivery or has to pick up the package from the local post office. Otherwise it will be returned to me. I will arrange a reshipment for the returned parcels as soon as we receive them in our LAB but only if the buyer agrees to cover the reshipment cost.
About CUSTOM ORDERS
Custom orders are non-refundable once the production process has begun and payment must be fully cleared before production.
Ask any and all questions about the item before purchasing it. Contact me if there is something you'd like to know about an item, size, color, whatever . I will reply you back as quick as possible.
FOR GLASS ITEMS :
This stained glass object has been handcrafted from 2 mm clear glass. After the design and prototype steps, the process of create each item starts by cutting each piece of glass. Then, edges are filed, cleaned and copper foiled. Next, pieces are perfectly assembled and soldered together. The final steps are to wash, polish, apply patina if desired, and wax each piece until it shines.
About CARE INSTRUCTIONS
Wash it gently, dry the glass with microfiber swab, do not use chemicals on it. You can wax it with a proper material such as furniture or car wax for more shiny and new look. But, note that some waxes may remove the patina so please try it first on an unseen area on the object to see the result and then apply to all.
Do not scratch the solder lines cause the patina can be harmed. The product is harmless to human health but it is not suitable for contain any kind of food.