Our shipping and handling fee includes USPS first class postage. USPS first class postage does NOT include a tracking number. We do have the option to upgrade to Priority Mail for an additional cost, and larger U.S. orders that pay $10 or more in shipping and handling will be upgraded to Priority Mail.
We apologize for the high cost of international shipping! The United States Postal Service now requires even the tiniest shipments of jewelry to be sent as "packages," rather than "flats/large letters," and that has quadrupled our international shipping and handling charge. We aren't happy about it, but the cost to ship international packages is high!
If you feel your shipping charges are too high please send us a message before ordering and we'll let you know what we can do to work with you. PLEASE UNDERSTAND how expensive USPS shipping is now, plus we have to pay % fees to Etsy both for the sale of the item and the use of their credit card processing service. It adds up, and we try to charge a fair shipping and handling charge to cover our costs.
We accept major credit cards and Paypal.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All sales are final, unless you find a problem with the goods within five days or receipt. Please converse with us within 5 days of receipt so we can try to solve the problem. If we can't, you may ship the goods back to us and we'll refund your money. You MUST ship them via a trackable method and retain proof of shipping, as well as insure the goods as we are not responsible for loss or damage in transit back to us. We will exchange your item or refund your original purchase price minus shipping and handling charges as those are not refundable.
We want you to be delighted with your purchases! If you can't give us a top rating on Etsy after your purchase, please let us know what we can do to earn one!