I will be shipping the products via Australia Post- Standard shipping. If you wish to pay an additional price for faster shipping please feel free to let me know before ordering.
All International orders will be posted via Economy post, which may take up to 2-4 weeks to arrive after dispatch. If you would like faster shipping, please let me know before ordering.
If the Etsy and PayPal shipping addresses i receive for an order are different, then i will wait approximately 2 working days for an email from the buyer. If i do receive a reply, then i will send the products to the address provided through Paypal.
I will dispatch your order within the processing time frame, after that i do not hold any responsibility for stolen or lost items and the post office will determine the estimated delivery dates.
I also ship internationally:)) Buyers are responsible for any additional customs taxes that may be incurred for orders outside of Australia.
I accept payments through Paypal, credit and debit cards.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account.
I will not dispatch items until payments have been made clear. If you have any trouble with payment methods please feel free to contact me via email or through my shop:))
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Unfortunately,Thouartlovely cannot issue refunds or exchanges for no particular reason,please purchase carefully so that you do not make errors with any order.
Please enquire about wholesale and custom orders :)