Orders are sent out by first class USPS. I generally ship out every five business days so, for example, if you place your order on a weekend, it should be at the post office within 5 business days, which would be Friday. Depending on the work load, if I can ship the product out earlier, I will. If you need a firm quicker turn around time, please let me know when you place your order and I will do my best to comply. If you would prefer faster USPS shipping, you have the option of bumping the service to priority mail when you check out. I purchase shipping labels through Etsy, which ships to the address on the Etsy confirmation order. Tracking is provided through Etsy and the USPS with every package I send. Please note that in my experience, USPS does not post tracking updates in a timely fashion. The date I generated the shipping label is the date I dropped it at the Post Office.
Etsy and Paypal payments accepted, which includes all major credit cards and echecks.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 7 days of delivery
Ship items back within: 21 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
I will do my best to meet your expectations and give you the best service. Contact me if you have concerns with your order. I stand behind the quality of my work and will work with you to make sure you are pleased with your purchase. Please let me know before leaving negative or neutral feedback so I can try my best to turn your experience into a satisfactory one.
You may return any item you bought from my shop within 7 days after receiving it for an exchange. Items returned after 7 days are subject to a 20% restocking fee and store credit only up through 21 days after receiving them. I do not accept returns after the 21 day deadline. Shipping fees are not refundable.
Returned Items must be unused and sent back in the original condition, individually wrapped as they were when received, and placed back in their individual jewelry boxes. The shipping cost for returning the products are to be paid by the buyer. Always contact me before returning an item.