You will receive an e-mail confirming despatch of your items. We expect all UK deliveries to arrive no later than 7 days after despatch, and European deliveries to arrive no later than 14 days after despatch. Of course we do expect most deliveries to arrive much quicker than quoted, but should yours be one that doesn't then please e-mail us and we will attempt to trace it for you. Please be aware that at peak holiday times deliveries can be a lot slower.
My postal charges include all packaging handling and insurance fees. We use Royal Mail as our main shipping provider but the actual service used may vary depending on a number of factors.
Should your order be urgent we offer a 1pm next working day service at the cost stated in the listing.
In the event that a parcel is returned to us because Royal Mail or other courier could not deliver or parcel not collected from the depot, then the customer must bear the cost of re-delivery
Second hand ( sold as seen )items
We will occasionally sell items as second hand and these will be described as such and we will offer no returns policy on such items unless they are described incorrectly or are faulty, any complaint should be notified to us immediately. If you do have problems please e-mail in the first instance and we will try to work through any problems.
All Buyers please use Paypal to make payment within 3 days of purchase. Collection in person can be arranged, please contact beforehand.
Returns & exchanges
In the unlikely event that your purchase isn't quite what you thought, simply send us an e-mail to let us know and pop it in the post to us unused and in it's original packaging for a full refund. The cost of return must be borne by the customer. All returns must be notified to us within 7 days of receipt and postmarked no later than 30 days after despatch ( 45 days for Europe )