Shipping options provided by Etsy and range from standard to expedited shipping in the US and worldwide. Tracking number and updates provided upon shipment of your item.
Certain items will qualify for free shipping in U.S. only, if international shoppers wish to order item, please submit separate request for a shipping quote.
Priority Mail shipments & International Shipments include insurance. Anything shipped First Class Mail is not insured unless customer purchases additional insurance.
All payments processed through Etsy payment gateway. Taxes collected for Florida-based purchases only. Unless specified, all orders are made upon payment receipt.
Note: Personalized items cannot be cancelled once work has begun.
Communications Policy: Please allow at least 48 hours for a response from TinkerMake after sending a message. We strive to answer all emails thoroughly and in a timely manner.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
We will send you a replacement unit for any lost/damaged mail that is shipped insured provided carrier approves insurance claim. By default, this includes Priority Mail, and First Class International Mail.
Customers responsible for for shipping costs associated with the purchase and/or return of the item. Shipping costs are non-refundable. If you receive a refund, the cost of shipping will be deducted from your refund.
NOTE: Domestic First Class Mail is not insured and will not be replaced unless customer purchases insurance, same applies to any items shipped using any of our Free Shipping offers.
Note About Wood Products
Color and grain variations are natural characteristics of authentic wood surfaces. Since no two trees are exactly alike, these variations are evident in every piece of wood. Natural variations are softened somewhat by attempting to join pieces of wood that are similar to one another, specifically when working with the same species.
Although great care is taken to match color and pattern, some variation must always be expected due to the nature of the various wood species.
Therefore, due to the natural variation of color and grain in the wood, there can and will be, slight variations in color and graining between our pictures and the actual finished product. These variations contribute to the natural beauty of using an organic material and are acceptable throughout the woodworking industry.
Variations within these woodworking standards will not be reason for replacement.