Finished products will be shipped within 2 business days of payment received. Custom items will take 1-2 weeks, depending on the difficulty of the project. Deadlines can be discussed at any time. For a rush order, you may be charged extra. PDF patterns will be available for download immediately after payment is received. If you would prefer a hard copy shipped to you, please contact me.
Payment is due immediately. Items will not be shipped until full payment has been received.
Returns & exchanges
If for any reason, you are unsatisfied with your product, please contact me so arrangements can be made. NO refunds on custom projects, as you will be updated regularly on the progress of the item with photos. Patterns are NON refundable. No exceptions.
Any questions? Feel free to contact me at any time! I'm always happy to help.