I ship USPS by default in the size box that best suits your order. If your order must ship via Priority due to size or weight, I will not charge extra but will comp the cost. I am happy to accommodate requests for upgrading shipping.
**International Orders** Buying overseas may incur VAT, for which the buyer is responsible. With this understanding, I offer a discount on all orders $50 or more. Use the 15PERCENTTHX coupon code upon checkout to receive 15% your order to offset the added expense of VAT or customs charges.
When posting a listing it is sometimes difficult to estimate shipping. If, when checking out, your shipping costs seem off, please let me know and I will calculate shipping for you.
I will process all orders within 1-2 business days after payment has cleared.
I am happy to accept Visa, MasterCard, American Express, Discover Card and PayPal.
Please pay as soon as you can after making your purchase. Delaying payment in excess of 1 week may result in the item being relisted.
Ohio residents please be aware I am required to collect Ohio sales tax.
Returns & exchanges
I gladly accept returns, exchanges, and cancellations
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
Request a cancellation within: 2 days of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Questions about your order?
Please contact me if you have any problems with your order.
Additional return information
I am happy to accept the return of any undamaged item within 14 days of sale date.
If your item arrives damaged, please allow me the opportunity to send you a replacement without further cost to you. My goal is to get you the item you wanted as it was intended!
If you receive an item that is not what you ordered, I will of course accept the return and ship your correct order immediately.
For international orders arriving damaged, please inform me of the customs or VAT you have paid so that I can send you a refund of that amount.
Although, if you have changed your mind before I have shipped your order, I can still cancel or make alterations to a transaction before shipping. Please email asap so I can accommodate your request.
I am happy to take custom orders, and if there is any piece which you wanted but missed out on, or would like in a different stone, I will do my best to accommodate your wishes.
I can also create pieces according to your specifications like weight, shape, e.g if you wanted a piece described in "Prehistoric Textiles" by EJW Barber p. 307, or if you perhaps tell me you would like a conical, flat topped 4 cm diameter and 2 cm deep whorl in, say, soapstone, I can work with that. In cases such as these, I will send photos as a piece progresses in case adjustments or changes are needed.
Please understand, though, that each item is individually made, so while I may attempt to replicate a whorl, there will be small differences here or there.
Custom pieces will take anywhere from a day to a week depending on complexity.
Ordering over the weekend: Orders placed over the weekend may experience some delay for two reasons. The first is due to USPS hours of operation, and the second is due to my work schedule at my other job. I apologize for any inconvenience this may incur.
I am able to rush orders if needed, so if you are under a time constraint, please let me know so that I can accommodate your needs.
***INTERNATIONAL ORDERS*** Please note that international buyers are responsible for any customs, VAT or handling charges that their purchase may incur.