ABOUT SHIPPING: If you buy multiple works in my shop Since the weight of a plurality of works is difficult to estimate, where the setting is only an estimate.If there is any remaining freight, I will return the remaining money back to your account.If necessary, I can provide the post office receipt photos.
Transportation time First of all, in some places, customs and post offices on Saturdays, Sundays and holidays are not working and sometimes cause delays.
Major festivals (such as: the National Day and Christmas) is likely to cause serious delays, and can not be estimated arrival date. Special circumstances: strikes and natural disasters also cause serious delays, and can not be estimated arrival date.
In order to keep shipping cost as low as possible, all international orders are shipped via CANADA POST International Air Mail send. The type of economic charges, this service is not trackable. If necessary, the post office receipt can take pictures to send to you (please contact me)
Canada ：about 5--7 days package can be tracked Since Canadian domestic freight is changed according to different provinces, sometimes there will be the possibility to increase freight.
United States： about 8-12 days--not trackable 。 Upgrade shipping: about 7-9 days, the project can be tracked price：0.1-0.5kg=$16 , 0.5-0.99kg=$21
Europ and Australia： about 10--15 days --not trackable Upgrade shipping: about 8-11 days, the project can be tracked price：0.1-0.25kg about $35-$40 , 0.26-0.5kg about $45-$50, 0.51-0.99kg about $55-$60
Asia: about 10--25 days --not trackable Upgrade shipping: 9-12 days, the project can be tracked
Based on previous experience, the following data is for your reference: Thailand: About 8-12 days Japan: About 10-15 days Germany: About 12-30 days Mexico: About 6 weeks Israel: About 4 weeks Turkey: About 4 months India: About 3 months UAE: About 6 months The main reasons for the increase in transit time are the censorship system of the destination customs and the transportation status of the destination post office. So, if you want to know the time it takes for a specific shipment, it's more accurate to check with your local post office。
Also, items shipped internationally may incur customs duties and import tax. These fees may be charged at the time of delivery and are the responsibility of the buyer. These fees will NOT be covered by the seller.
Choose to upgrade shipping, will save a lot of shipping time, and can be tracked. How to upgrade shipping? you'll see a Standard Shipping dropdown menu to the right of the item in your cart. Click the menu to choose a faster shipping option.
CANADA post office shipping inquiry page: https://www.canadapost.ca/cpotools/apps/far/business/findARate?execution=e1s2 My Zip Code is：T0K 1W0 Most of the parcel size is:Length12in Width 10in Height 3 in Weight 0.6KG
I accept paypal and credit card payments. To start processing your order, I need a completed purchase.
How to buy, read here: https://www.etsy.com/ca/help/article/1944?ref=help_search_result
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
Since most of the work is customized, it takes a lot of time, energy, and material to make. These are all irreversible, so refunds are not acceptable.
Under special circumstances, paper airplanes, hot air balloons, rings holder can be exchanged, and the buyer needs to bear the transportation costs.
Undeliverable parcels The seller write wrong buyer's address: Seller for a full refund or re-mailed. The seller didn't write wrong buyer's address: No refund.
Please contact me first with any problem . I will to find the best solution.
Common problem: 1. works sometimes have pen trace / pencil trace Handmade works will inevitably leave marks . If you can not accept, please let me know.
2. differences color Each different computer monitor, the picture will show different results. works by shooting in bright light, the color rendering of the more prominent. Indoor general lighting / under the sun / shooting lights these three cases will make the work look different.
3. Phone case's decorative parts fall off Because the package's shipping process is uncontrolled, parts can occasionally come off. The above conditions can't be completely avoided. I will attach a strong glue in the package so that the buyer can stick it in time. If the buyer doesn't know how to do it, I'll send you some photo of the detailed steps.
4.Custom Price Guidelines： Production time spent. The difficulty of making. The price of materials.