Our shop turn around time is 1-2 weeks. If you need an order sooner than this timeframe you must purchase this listing or your order cannot be rushed and will follow our standard turn around time. When possible, please send us a message before purchasing so we can ensure that a rush is possible.
This rush listing will move your order to the front of our production line. For DECALS OR IRON-ON TRANSFERS, a rush means a process time of 1-3 business days. For ALL OTHER ITEMS (shirts, tumblers, koozies, jewelry dishes, etc.) a rush means a process time of 3-5 business days depending on availability of materials.
PLEASE NOTE: Process time does not include post office transit time. Please consider this when selecting your rush option. Option 1 guarantees shortened process time only-with no guarantee of post office transit time once order is shipped. Rush Option 2 includes an upgrade to priority shipping which guarantees a 1-3 day shipping time.
All items are shipped via USPS from Blue Ridge, Georgia. We have a $5 flat rate shipping except on Glass Blocks. If you would like priority shipping, please select the listing. Please make sure if you are ordering an item for a specific event and need it by a particular date that you order it with plenty of time for processing and shipping. If you request it, I can usually make your item and have it in the mail the following day (please ask if this is possible before ordering). Please allow 3-5 days for shipping. I can only estimate how long an shipment will take, although occasionally it does take longer because of the postal service. Sweet N Sassy Creations is not responsible for late arrivals due to an error with the postal service, but I will do my best to work something out for you if your package does arrive late. Most packages will not have tracking numbers. If you need a tracking number, please notify me with your order that you need one. For rush orders, please contact me before ordering and there will be an additional fee.
I currently accept all major credit cards, Etsy Gift Cards and Paypal at this time.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 12 hours of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
All items are custom made and no refunds will be issued. Please ensure that you give the correct information when placing an order.
Our current turnaround time is 5-7 days for most orders, after receiving payment in full and all personalization information. Large custom orders (8 or more pieces) WILL take 7-10 days. This does not include shipping time which generally takes 2-5 additional business days.