I will ship out my items within 2 business days, I ship using USPS Flat Rate envelopes and boxes within the US.
Unfortunately shipping out of the States first class can be very slow and expensive. International packages can take anywhere from 1-4 weeks and they are not automatically insured. This means you are assuming responsibility for the shipping. In order for us to ship internationally, we cannot be held responsible for packages lost in transit without the buyer purchasing insurance first as we have no way of tracking or tracing first class international mail.
Please be sure to enter your correct shipping address for purchases. In the event that Etsy and PayPal show two different addresses, your package will be shipped to the Etsy address.
I accept payment by credit card or paypal. If you really prefer to pay by cheque or Money order I am open for discussing it but your item will not be shipped until I have full payment and I will not entertain sending money to a private shipping company in order for you to purchase an item.
You do not need a PayPal Account to pay for your items through PayPal:
You can choose the PayPal Option during checkout. After you submit your order click the "Pay Now" button. Scroll Down and you will see the option to pay with a Credit or Debit Card WITHOUT having to sign up for a PayPal account. Payment must be made in full and have cleared before the item is shipped.
If you are having any issues with PayPal, please do not hesitate to contact us and we will assist you in anyway that we can.
If you purchase something and change your mind before paying please let us know and we will cancel the transaction. We will NOT leave negative feedback for canceled transactions. We will leave negative feedback for buyers who don't contact us to cancel the transaction.
If you are having issues with PayPal or any other aspect of the transaction, please do not hesitate to contact us. We will work with you to accommodate your needs
Returns & exchanges
I guarantee my work. If you are unhappy with your order for any reason please contact me within 5 working days of receiving your package. I will do my best to resolve the problem quickly. Refunds and exchanges are taken on a case-by-case basis. Return shipping costs will be paid by the customer.
I have worked on custom orders and am willing to talk to anyone about a custom order. Each item is different and requires a lot of conversation between myself and the customer. If we agree on a project I will require a supply fee up front and then full payment before the item is shipped, all of which will be worked out in the conversations before the project is started.