We will dispatch within 48 hours of cleared payment when ever possible.
Accepted Payment is via Paypal
Please ask before purchase if you need to use another payment method.
If you wish to cancel your order please let us know as soon as you are able and preferably within 24 hours. Or we will assume you want to go ahead with your purchase and will dispatch according to our terms. Any problems please contact us.
Returns & exchanges
With compliance to Distance Selling Regulations you are entitled to a 14 day Cooling off period. If for any reason during this "Cooling off period" you are unhappy with your purchase we are obliged to refund you excluding return P&P ,upon receipt of goods.
Damages will be refunded when photographic evidence is provided to us by means of email. This saves the inconvenience of return fees etc. Any loss of a parcel will be dealt with according to the circumstances involved.
We want you to be happy with your purchase from us when items leave us they are in perfect condition. If things go wrong out of our control we will do all we can to rectify the situation within our capabilities.
If you wish to take advantage of a lay-a-way box. Please contact us.
A lay-a-way simply means you buy your item and store it with us and add to your lay a way box until it reaches 5 kilo in weight . This is a good way to make the most of the continually rising postal charges.
If you decided to buy an item via our ETSY store and lay it away , we will refund your postal charges. Until you are ready for your box to be dispatched.