First Class International Mail may take more than 6 weeks due to customs delays. Please let me know if you need a faster option, with a higher shipping charge.
Any import duties, VAT taxes and charges are not included in the item price or shipping charges. These charges are your (the buyer's) responsibility. Please check with your country's customs office to determine what these additional costs will be prior to purchasing. You may be charged to pick up a pattern- this is nothing I have control over.
Merchandise values will be marked at full price, and I will not mark items as "gifts" - US and International government regulations prohibit such behavior.
Returns & exchanges
I gladly accept returns and cancellations
Contact me within: 3 days of delivery
Ship items back within: 14 days of delivery
Request a cancellation within: 2 days of purchase
I don't accept exchanges
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
All my patterns are final sale. I note condition and completeness in the description. If a pattern is returned to me, I will contact you for re-shipment information and payment. Please make sure that your etsy/paypal/etc addresses are current and correct.