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Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Items on sale
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
If you're not 100% happy with your purchase, return it within 14 days and I'll give you a full refund. Please note that Shipping & Handling charges are NOT refundable. If you are unhappy with your purchase for whatever reason, please contact me immediately and I'll do my very best to find a solution to the problem.
Custom orders are welcome. Please allow several weeks for delivery since I most likely need to order materials according to your specific wishes.
All jewelry have a 1 year guarantee. If your purchase should break due to its construction I would be happy to mend what's broken and you would only pay for shipping one way.