In most circumstances, domestic items are shipped within 48 hours of cleared payment, excluding Tuesdays, weekends and holidays. International orders will be shipped within 72 hours, with the same exclusions. There may be occasions, however, such as during illness or heavier order times, that it takes a day or two longer to get your item out.
International buyers: Please be aware of your country's customs tax and postal regulations! I can't stress this enough. I will only ship an item to you if it's allowed. I will not mark packages as "Gift" and I will put the full amount of the auction(s) won on the envelope as the declared value. I am not responsible for any import taxes you may have to pay.
I ship worldwide using USPS First Class shipping. In most circumstances, items are shipped within 48 hours of payment clearing, excluding Tuesdays, weekends and holidays. International orders are shipped within 72 hours with the same exclusions. During illness or heavier order times, it may be a day longer.
*International Buyers*: Please be aware of your country's customs regulations and restrictions. Many countries require you to obtain an import license for alot of shipments. There are also many countries that prohibit the import of certain types of jewelry items (precious metals, stones, etc.). I will only ship an item to a country when it is legal to do so. You can check your country's shipping regulations here: http://pe.usps.com/text/imm/immctry.htm
Also please be aware that items will not be marked as "GIFT" to avoid customs, and the declared value of the package will be the price you paid for the item(s), excluding shipping.
Orders shipped outside of the US may be subject to additional customs fees or taxes. Customers are responsible for any additional charges imposed by the destination country.
*All Customers*: Please verify that your Paypal registered address matches the address you provide at Etsy's checkout, to avoid any confusion.
Payment is to be made within 3 days, unless a prior agreement has been made. If payment has not been made in that time, the sale will be cancelled.
Paypal and money orders are the only methods of payment that I currently accept. Credit cards are accepted, but only through Paypal. Please remember that if you pay by Echeck at Paypal, the payment will take between 4 and 7 days (average) to clear.
Custom listing requests are welcome as I know sometimes you just have to have more or less of what is listed. If you have a custom listing, please be sure to purchase it within 3 days.
Returns & exchanges
Customer satisfaction is a top priority! Refunds are handled on an individual basis. Please contact me with any concerns regarding your item(s). Returned items must be in a padded envelope and have delivery confirmation. Return shipping is the customer's responsibility. Shipping costs are nonrefundable.
If you have any questions regarding any of our items or shop policies please do not hesitate to contact us.