Rustique Art ships via USPS Priority Mail. Shipping & handling will be added to the invoice at time of shipping for custom orders all other shipping charges will be calculated at checkout.
Insurance is optional and is not required, however, I strongly suggest insuring your order. It will be your responsibility to request insurance.
It is your responsibility to make sure your address is correct on Etsy and PayPal to avoid shipping errors.
Any international duties/customs fees are the responsibility of the buyer.
I accept payment through PayPal and I will accept payment with check or money order, however your order will not ship to you until payment is received and funds have cleared the bank.
Texas residents will pay 8.25% sales tax on products and shipping.
Returns & exchanges
Return Policy ~ Complete satisfaction with your Rustique Art design is my goal. When you receive your order, please check it carefully. If your order is damaged, place it back into the box that it was shipped in. Contact me via, email or phone within 3 days and you will receive an authorization for the return. You will be given a store credit to be used for another product from Rustique Art or you can request a refund if item is damaged. Credit will not be issued for any product without that return authorization. You will be responsible for return shipping costs and credit will be available once the product has arrived back to me. After the 3rd day this offer will be void.