We ship within 1 - 2 business days. This excludes Weekends and Holidays. We ship via First Class Mail for items weighing 15.9 ozs or less. Otherwise, we ship using Priority Mail. If you need to Upgrade to Priority Mail, please use the UPGRADE SHIPPING Option. All Priority Mail includes insurance for up to $50. First Class shipments do not include insurance but may be added by adding the INSURANCE Option.
**If you place multiple orders (paid separately), we will ship them separately. This will protect us from claims of an item(s) not being received. We will refund shipping overcharges if applicable for each shipment. If you buy multiple items but pay them together (1 transaction) everything will ship in one package.
**Pre-Orders are shipped by the date on the listing.
***All Orders of $200 or more require "Signature Confirmation" and Additional Insurance ($2.60).
We do not offer the option for LOCAL PICK UP. All purchases are shipped.
Please check that your shipping address is current on your ETSY account as that is the only address we can ship to. Addresses can not be changed on our end.
We accept Credit Card Payments as well as PayPal. All California Purchases will have an 8% Sale Tax added.
Returns & exchanges
All Starlet items are top quality but if you are ever unsatisfied with your purchase, please contact us. Item(s) must be returned in NEW CONDITION within 7 days and must include all packaging.
Return Shipping costs are the responsibility of the Buyer. We ONLY refund the purchase price of the item upon receipt. Returns are NOT allowed on Custom nor Pre-Orders. In addition, we do not refund the original shipping fees paid to get an item.
Cancellations are not granted on Customs or Pre-Orders. No Exceptions