Hand wash with care. Though this yarn is Superwash, it may felt if machine washed.
My yarn is dyed in small batches, and I can't guarantee that even skeins from the same batch match perfectly. It is the nature of hand dyed yarns that they vary. For items where more skeins of the same colorway are used, I recommend alternating skeins.
This item comes from a smoke and pet free environment. Dyed with professional acid dyes.
*Please note that different monitors display colors differently. The color on your monitor may therefore not match 100% with the actual yarn color when you receive it. I try photographing colors as accurately as possible.*
Items will be shipped within 3 business days from purchase, unless stated otherwise in the shop notes. Excepted from this are custom orders and items made to order.
I use PostNord, the standard Danish post courier.
I prefer payment via PayPal. PayPal provides an easy and secure method for payments, even if you don't have an account with them. Please make sure your address on PayPal is updated, as this is the address I will ship to.
I can also receive payments via bank transfer to my Danish bank account - contact me for information. Your item(s) will be shipped as soon as I have registered your payment.
Returns & exchanges
I gladly accept returns and exchanges
Contact me within: 14 days of delivery
Ship items back within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Custom or personalized orders
Perishable products (like food or flowers)
Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Additional return information
You can return items bought in my shop within 7 days from receiving them, for a full refund (minus shipping costs). Excluded from this are custom ordered items.
Please note that the item should be returned in the original condition to qualify for a refund.
Please contact me before returning anything, so I know it is on it's way.