I will ship within a 2-3 days after payment is received.
I ship anywhere in the US via USPS, using Parcel Post or Priority Mail. Kingdom Creations is not responsible for lost or stolen items. Insurance is optional for an extra fee, but is all packages shipped priority mail are already insured. Let me know if you desire insurance and I will adjust the cost.
I do reuse shipping boxes and sometimes use recycled materials for packaging. If your item is being shipped to someone as a gift, please let me know and I will try my best to package them in a new box.
I will combine shipping costs when more than one item is ordered. Express shipping is available for an additional fee. Please contact me with questions about these and for any other customer service questions.
Please double check your PayPal address as this is the address I will ship to.
I accept PayPal and credit cards through PayPal and Etsy.
You can purchase items in my shop by credit card without having a PayPal account. Simply go through the purchase process. When you get to the payment page, just click the PayPal button, and you will be taken to the PayPal page. Scroll down and you will see a link to “Pay without a PayPal account.” No sign up is required – all you do is enter your credit card information.
It is best to pay at the time of purchase. If payment is not received within three days of your order I will try to contact you. If no payment is received after five days I will cancel your order and relist the item.
Returns & exchanges
If for any reason you are not satisfied with your purchase upon receiving it, please contact me so we can resolve it before you leave feedback. I do want happy customers and I will work with you to make your transaction a good one. I will accept returns in new and unused condition, with your invoice, within 14 days of purchase. You are responsible for return shipping expenses. Once I've received and inspected the item, I will refund your original payment amount minus the shipping.
Once again thank you for shopping with Kingdom Creations. Since a portion of my profit is donated and used for helping families fund their adoptions, I want to thank you for helping children find their forever families.