We always ship within 3 business days of purchase, most often within 24 hours of orders being placed.
We ship worldwide! For any questions on international shipping or a shipping estimate, please message the shop and we can answer any questions you have.
If you would prefer faster shipping for any item, insurance against damage, or signature confirmation, we can adjust shipping for you. Just message us!
We accept PayPal, installment payments (layaway) and trade:
**PayPal Policies: We accept paypal payments - all terms and conditions of Paypal are applicable.
**Installment Payment Policies: Should you like us to hold an item and make installment payments, full amount will be required 45 days after hold date. Incremental payments will be negotiated by buyer and shop owner and will include an additional $0.20 per payment.
**Trade Policies: We're collectors too! If you are interested in any items in our shop and have some items you think are pretty rad too, message us to see if we could find anything we’d be interested in trading you for it. We accept trade of equal value and will also negotiate trade for free shipping or other perks.
Returns & exchanges
We are always forthcoming with the condition of our items and do the appropriate restoration work where we feel comfortable. But if you are at all unsatisfied, please let us know!
We offer full or partial refunds for items lost or damaged in shipping, as long as the buyer contacts our shop within 14 days of an order being placed and provides documentation of damage or loss. For full refunds (less shipping), items must be returned to the shop unless damaged beyond repair. We're very easy to work with, so if you have any questions or concerns about the condition of an item you received, just send us a message! **Item must be received by The Coachman's Trunk before a refund is issued.
RESERVED ITEMS: If you ask The Coachman's Trunk to hold/reserve an item, please know that we reserve items for 3 days and then re-list. Please pick up your item promptly.