All orders are shipped to the address shown on Etsy. Please contact me promptly if would like your items shipped to an address other than your etsy address. All orders will be shipped regular first class mail within 3-4 days or sooner.
If you do not purchase insurance, I cannot be made responsible for items lost or damaged by USPS, however, if your item is lost or damaged please email right away.
INTERNATIONAL SHIPPING: If you would like your package insured please send me a convo.
SHIPPING TO ITALY, SPAIN: Please be aware that it may take from 4-5 weeks or longer for you to receive your order. All packages I mail out are sent in a timely manner but customs in these countries tend to hold on to packages longer than normal. Please be patient.
SHIPPING TO GERMANY, NORWAY, BELGIUM: Please be aware that it may take from 3-4 weeks for you to receive your order.
All payments should be made through paypal or by credit card only. If for any reason you decide to cancel your order, please contact me directly.
Returns & exchanges
If you are not completely satisfied with your purchase or would like an exchange, please send me convo within 15 days of receipt of your purchase for a complete refund or exchange. The buyer is responsible for all shipping costs. Once an item is returned or exchanged, payment will be refunded via paypal except for shipping cost.
If there are any problems with your order, please contact me prior to leaving any neutral or negative feedback. I will gladly correct any mistake on your order and I also accept refunds and/or exchanges.
FEEDBACK: If you are not completely satisfied with your purchase or have not received your order please email me prior to you leaving negative feedback. I will gladly work with you to make your shopping experience with my shop a pleasant one.
WHOLESALE: 10-20 items - 15% discount (does not include shipping cost will include delivery confirmation and insurance) 20-30 items - 25% discount (does not include shipping cost will include delivery confirmation and insurance) $350.00 - 35% discount and free shipping(includes insurance and delivery confirmation. $500.00 - 40% Discount and free shipping(includes insurance and delivery confirmation. I cannot go higher than 40% off. Shipping applies to domestic only. International shipping will vary on wholesale accounts.
DISCLOSURE ABOUT SOME OF MY JEWELRY OR HAIRPINS: Please be aware that some of the items I use in my jewelry are vintage which means they will have small imperfection, discoloration, scratches, stains and aging. If you are not satisfied with the product please let me know before leaving a neutral or negative feedback and I will gladly work with you to correct the situation.
I try to re-use reclosable bags, envelopes, bubble mailers, tissue paper, etc. if they are in good condition. All jewelry boxes are brand new.