If you have any questions with my patterns please feel free to contact me: BellaCoconutBoutique [!at] gmail.com
Sizing: • 9.5”/25cm long (measured from the top of the mitten to the bottom of the cuff) • 3.75”/10.5cm across (measured from left to right) • 8.75”-9.25”/22.3-24.5cm - circumference measured around the mitten when laid flat – the mitten gets slightly narrower towards the top
Your files will be available to download once payment is confirmed. Here's how.
I accept payments by e-check, credit , debit and PayPal.
Returns & exchanges
Returns and refunds are accepted only if the product is significantly damaged during shipping.
Normal wear and tear of an item does not constitute damaged for refund purposes. I must be alerted within 3 days of receiving the items of its condition to consider a refund. I will also NOT provide a full refund until I receive the damaged item back, which I will pay postage. I also expect photographs showing the damage before any partial or full refunds will be discussed, considered, or issued.
Because my products are handmade to order, each will be slightly different and unique. While I strive for continuity among my products, they will not have machine created perfection.
Also, if work has already begun on your order if you wish to cancel, you will only be refunded no more than 50% of the purchase price. The actual refund amount may vary, depending on if materials were specially ordered as well.
Cancellations must be requested within 24 hours of your order. I do begin work immediately on orders whenever possible. If a cancellation is requested after the 24-hour window, it will be reviewed on a case by case basis.
Turnaround times and estimated shipping dates are clearly displayed when reviewing the product, when adding the product to your cart, at checkout, and on the receipt Etsy emails after you complete your purchase.
Cancellation requests for turnaround time will not be processed. If a product is needed by a specific date, this needs to be addressed in a direct message and not on the receipt at checkout. Messages to the seller at checkout requesting faster shipping times will not be honored. Special accommodations can be made, but they need to be discussed PRIOR to ordering.
I am able to create most custom orders. Once we mutually agree on a pattern, I will then provide pricing before starting the item. I will also create a custom listing for you that you must purchase through in order to receive the custom order.
All items are made in a non-smoking, dog-friendly home.