This listing is for a superhero die cut. You may choose any colour combo and words and I will make them to order. Size is approx 3 by 1.5 inches for the smaller ones or 6 by 3 inches for the larger ones. If you choose the smaller one, you will receive 2 superhero die cuts and if you choose the larger size, you will receive one die cut. These die cuts come assembled and glued together so you can not take them apart. Please let me know in the notes when purchasing if you have specific colour schemes that you would like to abide by.
Shipping is by lettermail which is why it is super inexpensive. Please let me know if you need it by a certain date prior to purchasing as shipping could take 2 weeks since it is coming from Canada and shipping is slow. I can also look into pricing for tracked packages.
We are in Richmond hill, Ontario (Canada). We ship by Canada Post. Canada post does not deliver or operate on Weekends therefore it is pertinent that you inform us of any rush or order which needs to be fulfilled within 3 weeks.
For Canadian Customers, the items are shipped out with expedited parcel (unless otherwise stated in the listing) which takes 2 business days.
US Customers, it takes 3-7 business days for tracked packages and 5-10 days for lettermail or airmail.
International customers: Shipping is expensive and takes a long time. For this reason, if you still want to order please message me for shipping options. Regular parcel mail which is the cheapest can take up to 4-12 weeks and are not tracked. I am assuming things are the same for lettermail. Tracked packages are even more expensive but arrive around 2 weeks (although we've also had things arrive very quickly).
If you have any questions, please email us.
After payment has been made, you have 1 hour to cancel your order. We cannot extend this longer due to the fact that we like to get working right away to avoid delays.
Returns & exchanges
I gladly accept cancellations
Request a cancellation within: 1 hour of purchase
I don't accept returns or exchanges
But please contact me if you have any problems with your order.
Additional return information
Clothing: Orders that are custom designed are not returnable as they are checked prior to being shipped. If there is some damage on the decal itself, please message us with pictures in order to proceed. Please check sizing before ordering as we cannot exchange or refund clothing which does not fit. If you have any questions please message us either prior or immediately after purchasing so that we can adjust sizing as necessary.
Chalkboard Signs: We do not manufacture the signs themselves. We apply the decal and ship. Glitter signs do have glitter which becomes loose so it is best to wipe any excess glitter with a dry swiffer cloth as anything with moisture runs the risk of damaging the decal. Signs are inspected prior to shipping but may encounter minor scratches on the chalkboard portion itself. If this occurs, please use a black marker or paint to cover them up. We will send out a new decal or refund the product only if there is a problem with the decal itself or if the sign is damaged to the point where it cannot be used.
Other breakable items, refunds will only be granted if you can provide pictures of the state in which the item arrived. This is necessary to put in a claim with the postal service for mishandling of goods.