Items are shipped from Italy to elsewhere. I do always ship to your Etsy Address, if you want to ship to a different address, please let me know during the chekout, in the note to the seller.
SHIPPING TIME → to Italy: 2-6 days → to Europe: 7-15 days → to America, Asia and Japan: 15-25 days → to Africa, Australia and New Zealand: 15-30 days
I accept two type of payment:
→ via PAYPAL, it's very easy, quick and safe to use. All price and all bills are in Euro (EUR) but in any case Etsy and PayPal will provide automatic currency conversion. Please note you do not need a Paypal account to do this. When you check out click the pay by Paypal option and you will be forwarded to a secure page, that gives you the option (on the left hand side) to pay using your debit or credit card.
→ Direct payments through Etsy
There are no extra taxes except shipping cost. Feel free to contact me for any questions.
Returns & exchanges
I gladly accept returns and exchanges Just contact me within: 5 days of delivery Ship items back to me within: 10 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalized orders Perishable products (like food or flowers) Digital downloads
Conditions of return Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.