Shipping is done the next business day, there are no cancellations or refund after items have been shipped. Shipping provided is standard shipping with no insurance, tracking number, international customs fee. We cannot be liable for lost or stolen packages after they've left our possession.
However, you may upgrade your shipping at the time of purchase by simply emailing us. To include tracking number, insurance etc. so you may track your packages to make sure they get to you safely.
That being said we've never had any issues with lost or stolen orders *knock on wood*
We accept all forms of payments except, personal cheques and money orders. Don't have a paypal account no problem, just click the paypal link and choose any major credit card to pay. Due to the nature of vintage items, all vintage, cosmetic and candles are FINAL SALE unless otherwise specified. We are open and honest about disclosing all defects and imperfections if there are any, therefore there will be no surprises when your order arrives. However if any unforeseen problems should arise we are glad to help to rectify the problem if at all possible. There is a 24 hour cancellation. As we generally ship out the next business day. However after items are "marked as shipped" there is NO CANCELLATIONS.
Returns & exchanges
We do not accept returns. but we do believe special circumstances deserve special treatment....therefore we will make the necessary arrangements to make our customers happy.Feel free to contact us at anytime. We take great care in shipping everything safely.
Custom orders are available on everything in the shop, packaged deals are available as well, we also do centrepieces,wedding and party favours. If you live in the Vancouver area you may also drop in to one of our DIY classes for a small fee.